Privacy Policy

Privacy and Cookie Policy

Background

We are Method Race Wheels Australia, operated by Race Wheels Australia Pty Ltd, ABN 77 651 029 506, a company registered in Australia with offices at 48 Paisley Drive, Lawnton, QLD, 4501, Australia. "We," "us," and "our" refer to Race Wheels Australia Pty Ltd.

This Privacy and Cookie Policy outlines the information we collect about you when you access our websites at www.methodracewheels.com.au and related apps or platforms (collectively referred to as "Website"), how we use it, and who we share it with. It also explains your rights and what to do if you have any concerns about your personal data.

We may update this notice from time to time to reflect changes to our business practices or comply with legal requirements. You should periodically review this Privacy and Cookie Policy to stay informed. Continued use of our Website or engagement with us constitutes your acceptance of any updated policies. If you disagree with any changes, please discontinue using our Website or services.

For visitors to our Website, sign up to our newsletter, and users who purchase our products, we are the controller of your information, meaning we decide how it is collected and used.

By providing your personal information to us, you consent to our collection, processing, and disclosure of your information as outlined in this Privacy Policy.

If you are under 16 years of age, you must have the consent of a parent or guardian to use the Website and provide personal information.

Information We Collect

Personal Data:

We collect the following types of personal data when you interact with our Website, contact us, or purchase our products:

Profile Data: Name, email address, phone number, address, username, password, and date of birth.
Transaction Data: Information about your purchases, payment details, and order history.
Technical Data: IP address, browser type and version, operating system, and platform.
Usage Data: Information about how you use our Website, including pages visited and preferences.
Marketing Preferences: Your preferences for receiving marketing materials.
Third-Party Data: Information received from social media platforms, analytics providers, or data validation services.

We do not collect sensitive personal information unless you voluntarily provide it.

How We Use Your Information

We use your personal data to:

Process and deliver your orders.
Respond to inquiries and provide customer support.
Personalise your experience on our Website.
Comply with legal obligations.
Improve our Website and services.
Send marketing communications, where consented to.

Sharing Your Information

We may share your personal data with:

Service Providers: Delivery companies, payment processors, and IT service providers.
Marketing Partners: Advertising platforms such as Meta and Google (with your consent).
Professional Advisors: Accountants and legal consultants.
Regulatory Authorities: To comply with legal obligations.
Third Parties with Your Consent: Such as when participating in promotions or surveys.

We require all third parties to respect your privacy and handle your data securely.

Data Security

We take the security of your personal data seriously and implement measures such as:

Encryption of sensitive information.
Secure access controls.
Regular security audits.

While we strive to protect your information, we cannot guarantee the security of data transmitted online. You are responsible for maintaining the confidentiality of your login credentials.